Where is my data kept?
With us, in the cloud, encrypted in transit and at rest — and
always downloadable to your own machine. That is Level I, in place
from launch. The one thing that travels further for now is each
question you ask the AI, which is answered through a trusted
provider’s API until we reach Level II (see “Who else
sees my data at launch?”).
Can I download all of it?
Yes — everything, whenever you like, in open formats you can read
without us. No request form, no waiting period, no limits on how often.
We actively encourage keeping your own backups on your own machine.
Do you train on my data?
Only if you explicitly allow it. The default is no. Permission is
opt-in, specific, and yours to withdraw at any time.
Do you share or sell my data?
We never sell it, rent it, broker it or hand it to partners. Your
stored data is never shared — that is Level I, from day one.
Your questions to the AI are answered through a trusted provider
until we reach $5,000,000 and run the models on our own hardware
— that is Level II (see the next question). Beyond that, if your
data is ever shared with anyone, it is because you chose to share
it.
Who else sees my data at launch?
At launch, the AI runs on well-known open-source models, served
through a trusted provider’s API. When you ask something, the
request — and any part of your data needed to answer it —
goes to that provider to be answered. We send only what the question
needs, and nothing you store is handed over beyond that — but
once a request reaches the provider, their terms govern it, not
ours. That is exactly why Level II matters to us. When reserved plans reach $5,000,000, we buy our own
hardware and run the same models ourselves: Level II, where nothing
leaves our hands. See the two levels
and our progress.
Which AI models do you use?
Well-known open-source models, chosen by us and updated as better ones
arrive. This is not a bring-your-own-model service. At launch they
run through a trusted provider’s API; at $5,000,000 we run them
on our own hardware; after that, we build models of our own. On our
side, the rules never change: your data is used to answer you, and
nothing else.
What happens if suum-exse shuts down?
If you have been keeping backups — and we will keep nudging you to
— you already have everything, in formats that work without us.
That is exactly why we make downloading easy.
How does the waitlist work?
You choose Pro or Max, monthly or yearly, and pay your first month or
year to hold your place. It does not start until your access opens,
and you can get a full refund any time before then. We open access in small batches,
starting with chat and the memory vault.
Is there a free plan?
Not right now. Every account runs on models we pay to run, and we
will not pay for free accounts with anyone’s data.
Will there be ads?
Some apps may carry ads. If you want ads targeted to you, you can
opt in, app by app. The default is no.